We're Hiring 

Community Support Coordinator

Hourly Rate: £13.45
Hours: 21 hours per week, Monday to Friday (daily start and finish times TBC upon appointment)
Contract: Temporary -  one year (possible extension tbc)
Location: The Hub Community Centre, Altrincham
Employer: Altrincham Baptist Church
 
How to apply
Please read the Job Description carefully, then complete the application form below and email to Jenny Breton (Operations Lead) at operations@altrinchambaptist.org by 5pm on Wednesday 17th June
 
Job Description
Application Form

Are you a compassionate, people-focused individual who wants to put faith into action? Do you want to be the welcoming face of a vibrant community hub driven by Christian love and service?
 
Our organisation
We are a thriving community centre based in Altrincham, run and resourced by Altrincham Baptist Church, in partnership with Trafford Council and our amazing volunteer and staff team. Our work is deeply rooted in our Christian faith and our desire to share God’s love in practical, life-changing ways. As one of Trafford's designated 'community hubs' we work closely with the council and local partners to provide grass roots support and direct access to vital services for local residents. Amongst the support we can provide:
 
The Role
For this brand new role, we are seeking a warm, approachable, and highly organised individual to join our frontline team. As the first point of contact for individuals seeking support, you will be sympathetic to our Christian values of grace, compassion, and hospitality, providing a safe, respectful environment.
 
You will be responsible for triaging incoming requests, assessing immediate needs, and administering our Crisis and Resilience Fund to help those experiencing financial hardship. Additionally, you will signpost individuals toward the appropriate internal programmes and external local services to ensure they receive holistic, long-term care.
 
You will be based at The Hub Community Centre, Altrincham, providing a positive, friendly service, face to face, by email or over the phone. You will be responsible for the support phoneline and email inbox, logging requests and directing residents to local support services.  Your role will be responsible for administering the Crisis and Resilience Fund, enabling residents to gain essential support. You will also support some of the community facing services that we run and support organising of food stock and donations.
 
With experience of working in a public facing role, you will have excellent communication skills, both written and verbal, IT skills, be able to use your own initiative and have an excellent eye for detail.
If this sounds like you, we’d love you to join our team!
 
Please note: While this is not a ministerial role, the Christian ethos is at the heart of everything we do. We would like the successful candidate to be sympathetic to, supportive of, and enthusiastic about championing the Christian mission, vision, and values of Altrincham Baptist Church and The Hub Community Centre, which you can read about here.
  
Closing date: 5pm Wed 17th June 2026